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Help consumers get the most from Dive: tickets, missing-institution requests, report problems and data requests. The missing-institution bucket feeds the parser backlog.
14 of 14 tickets
Please add Carbon: my loan & wallet alerts aren't showing Bukola Ade | High | Open | |
PiggyVest savings alerts not being picked up Olajumoke Dada | Medium | Open | |
Can you support Stanbic IBTC? Chidi Eze | Medium | Open | |
Jaiz Bank transactions missing Amaka Obi | Low | Open | |
PalmPay amounts look wrong / partial Iye Alawode | Medium | Pending | |
Request: Moniepoint business account Seun Farinre | Low | Resolved | |
Wema / ALAT not detected Desola Bankole | Low | Resolved | |
Sterling Bank classifications are off Tega Okonkwo | Medium | Resolved | |
My June report shows the wrong net amount Samson Adeyemi | High | Open | |
i-Fitness charge categorised as Shopping Samson Adeyemi | Medium | Open |
Please add Carbon: my loan & wallet alerts aren't showing
Bukola Ade
- Type
- Missing institution
- Priority
- High
- Related
Carbon- Status
- Open
- Created
- 20h ago
- Assigned
- Emeka Nwosu
PiggyVest savings alerts not being picked up
Olajumoke Dada
- Type
- Missing institution
- Priority
- Medium
- Related
PiggyVest- Status
- Open
- Created
- 2d ago
- Assigned
- Emeka Nwosu
Can you support Stanbic IBTC?
Chidi Eze
- Type
- Missing institution
- Priority
- Medium
- Related
Stanbic IBTC- Status
- Open
- Created
- 3d ago
- Assigned
- Unassigned
Jaiz Bank transactions missing
Amaka Obi
- Type
- Missing institution
- Priority
- Low
- Related
Jaiz Bank- Status
- Open
- Created
- 4d ago
- Assigned
- Unassigned
PalmPay amounts look wrong / partial
Iye Alawode
- Type
- Missing institution
- Priority
- Medium
- Related
PalmPay- Status
- Pending
- Created
- 5d ago
- Assigned
- Zainab Bello
Request: Moniepoint business account
Seun Farinre
- Type
- Missing institution
- Priority
- Low
- Related
Moniepoint- Status
- Resolved
- Created
- 9d ago
- Assigned
- Tunde Salami
Wema / ALAT not detected
Desola Bankole
- Type
- Missing institution
- Priority
- Low
- Related
Wema / ALAT- Status
- Resolved
- Created
- 11d ago
- Assigned
- Tunde Salami
Sterling Bank classifications are off
Tega Okonkwo
- Type
- Missing institution
- Priority
- Medium
- Related
Sterling Bank- Status
- Resolved
- Created
- 14d ago
- Assigned
- Zainab Bello
My June report shows the wrong net amount
Samson Adeyemi
- Type
- Report issue
- Priority
- High
- Related
- rep_samson_2026_06
- Status
- Open
- Created
- 4h ago
- Assigned
- Emeka Nwosu
i-Fitness charge categorised as Shopping
Samson Adeyemi
- Type
- Transaction correction
- Priority
- Medium
- Related
OPay- Status
- Open
- Created
- 16h ago
- Assigned
- Unassigned
Everything here is local mock data. TODO(api): GET /admin/support/tickets returns the inbox; replies, status and assignment are PATCH/POST endpoints.